Customer: Excuse me, sir.Clerk: ______.Customer: I'd like to cash a check.Would you please
A.All right
B.of course
C.Yes, please
D.Call me Andy, please
A.I don’t know
B.It’s been delayed one hour
C.You have to be patient
D.Don’t ask me
A.forward, to
B.ahead, at
C.along, of
D.before, on
In the United States, people greet each other with a handshake in a formal introduction. The handshake must be firm. If the handshake is weak, it is a sign of weakness or unfriendliness. Friends may place a hand on the other’s arm or shoulder. Some people, usually women, greet a friend with a hug.
Space is important to Americans. When two people talk to each other, they usually stand about two and a half feet away and at an angle, so they are not facing each other directly. Americans get uncomfortable when a person stands too close. They will move back to have their space. If Americans touch another person by accident, they say “Pardon me” or “Excuse me”.
Americans like to look the other person in the eye when they are talking. If you don’t do so, it means you are bored, hiding something, or are not interested. But when you stare at someone, it is not polite.
Learning a culture’s body language is sometimes confusing. If you don’t know what to do, the safest thing to do is to smile.25、Suppose you are meeting a new customer from the United States, how will you greet him?()
A. Greet him with a hug
B. Place a hand on his arm
C. Shake his hand firmly
26、Suppose you are meeting a good friend from the United States, how will you greet her?()
A. Greet her with a hug
B. Place a hand on her arm
C. Shake her hand firmly
27、If you stand too close to Americans, they will ______.
A. face you directly
B. move back
C. stare at you
28、Which of the following statements is true according to the text?()
A. Americans stand side by side when taking with friends
B. Americans show their respect by shaking hands weakly
C. Americans like to look the other person in the eye when talking
29、If you know nothing about a culture’s body language, you can ___.
A. hide your opinions
B. smile
C. stare at others
A、Do you want to buy something?
B、Excuse me, what are you doing?
C、Are you just looking around?
D、Is there anything I can do for you?
听力原文:W: Excuse me, sir. Can you tell me what kind of a bill you have?
M: Yes, it's a ninety-day bill for $ 6,750.00. It matures about two months from now. I didn't think we'd have to discount it, but I need the working capital right now. How do I discount it?
Q: What kind of bill does the man have?
(13)
A.A bill of exchange with a 90-day maturity for $ 6,075.00.
B.A bill of exchange with a 60-day maturity for $ 6,075.00.
C.A bill of exchange with a 90-day maturity for $ 6,750.00.
D.A bill of exchange with a 60-day maturity for $ 6,750.00.
W: I'd prefer to draw by cheque.
Q: What account does Ms. Li want to open?
(17)
A.RMB account.
B.A checking account.
C.A U.S. dollar account.
D.A special account.
A.cause
B.excuse
C.reason
D.truth
(8)
A.The customer should first notify the drawee bank of the loss of his draft.
B.The customer should first notify the drawer bank of the loss of his draft.
C.The customer should first notify the remitting bank of the loss of his draft.
D.The customer should first notify the collecting bank of the loss of his draft.
A banker can get the true valuation of the customer's stock by ______.
A.browsing the balance sheet of the customer
B.careful questioning
C.comparing the historical data of the gross profit ratio
D.all of the above